Privacy Policy

Privacy Policy

We value the privacy of our clients and their customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our review collection services. By using our services, you consent to the practices described in this policy. Please read it carefully to understand how we handle your data.

1. Information We Collect

We collect personal and business-related information to provide and improve our services. The types of information we collect include:

  • Business Information: Details about your business, including business name, location, contact information, and any other relevant business details necessary for us to perform review collection services.

  • Customer Information: During the review collection process, we may collect the contact information of your customers (e.g., name, phone number, email address) to facilitate the review request. This data is only collected with your consent and is used solely for review collection purposes.

  • Review Data: We may also collect the reviews that customers leave for your business, which may include their feedback, ratings, and comments.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To help collect and manage Google reviews for your business.

  • Improvement of Services: To improve the quality and efficiency of our review collection services.

  • Customer Support: To provide assistance, respond to inquiries, and address any issues or concerns you may have regarding the review collection process.

  • Marketing and Communications: To inform you of updates, promotions, or changes related to our services (with your consent).

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • With Your Consent: We may share your information with third parties when you provide explicit consent to do so.

  • Service Providers: We may share information with third-party service providers who assist us in delivering our services, such as email or text message platforms for review requests. These providers are required to protect your data and only use it for the purposes of performing services on our behalf.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or government inquiry).

4. Data Security

We implement appropriate technical and organizational measures to safeguard the information we collect from unauthorized access, alteration, or destruction. However, no data transmission method over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We will retain your business information and customer data for as long as necessary to provide our services or as required by law. If you wish to delete or update your information, you may contact us using the details below.

6. Your Rights

As a client, you have the following rights regarding your personal data:

  • Access: You may request access to the personal information we hold about you.

  • Correction: You may request corrections to any inaccurate or incomplete information we have about you.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out of Marketing: You can opt out of receiving promotional emails or communications from us at any time by following the unsubscribe instructions in the message or contacting us directly.

7. Third-Party Links

Our website and services may contain links to third-party websites, including Google. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.